Privacy Policy
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, nationality, gender, passport details (when needed for bookings).
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Booking Details: Selected services such as doctor consultations, accommodation, flight, and car rentals.
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Device Information: IP address, device type, operating system, and app usage data.
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Location Information: With your consent, we may collect location data to improve service recommendations.
2. How We Use Your Information
We use the information we collect to:
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Process and manage bookings.
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Communicate with you about your reservations and offers.
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Provide customer support.
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Improve app functionality and user experience.
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Comply with legal obligations.
3. How We Share Your Information
We may share your information with:
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Medical providers, hotels, airlines, and car rental partners to complete your bookings.
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Service providers who assist us in operating our app (e.g., cloud storage, customer support tools).
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Government authorities, if required by law or for legal proceedings.
We do not sell your personal data.
4. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
5. Your Privacy Rights
You may:
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Request access to or correction of your data.
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Request deletion of your data (subject to legal obligations).
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Withdraw consent for data processing (where applicable).
To make such requests, contact us at: [Insert Contact Email]
6. Security
We implement reasonable security measures to protect your personal data. However, no method of transmission over the Internet is 100% secure.
7. Children’s Privacy
Our app is not intended for children under 13. We do not knowingly collect data from children without parental consent.
8. Third-Party Services
Shali App may contain links to third-party services. We are not responsible for the privacy practices of those services.
9. Changes to This Privacy Policy
We may update this policy from time to time. We will notify you of significant changes via app notifications or email.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, contact us at:
Email: support@shaliapp.com
Website: www.shaliapp.com